Privacy Notice

Last updated: 16 September 2026

About this notice

This Privacy Notice explains how Safe Dispenser Ltd collects, uses, stores and protects personal information through this website and during normal business communications.

Safe Dispenser Ltd is the data controller for the personal information described in this notice. This means that we decide why and how this information is used.

This notice applies to:

  • visitors to our website;

  • people who contact us with an enquiry;

  • representatives of dispensing practices, pharmaceutical manufacturers, NHS organisations, suppliers and other business contacts; and

  • people who communicate with us about our services.

Separate privacy information may apply to secure portals, individual rebate schemes or other services provided under contract.

Who we are

Safe Dispenser Ltd
Company number: 05404915
Registered in England and Wales

Registered office:

Norfolk Clinical Park
Rowan House
Buxton
Norwich
Norfolk
NR10 5RH
United Kingdom

Information you provide to us

We may collect personal information when you:

  • complete a form on our website;

  • contact us by email, telephone or post;

  • ask us about a rebate scheme or another service;

  • request information or support;

  • represent an organisation that works with us; or

  • otherwise communicate with us.

This information may include:

  • your name;

  • your job title and organisation;

  • your business email address;

  • your telephone number;

  • the subject and content of your enquiry;

  • your communication preferences; and

  • any other information you choose to provide.

Please do not submit patient information, medical information or other sensitive personal information through our general website forms.

Information collected automatically

When you visit the website, we may collect limited technical information, including:

  • your IP address;

  • browser and device information;

  • pages visited;

  • the date and time of your visit;

  • how you reached the website; and

  • your cookie preferences.

Some of this information is collected through cookies and similar technologies. Optional analytics information is only collected where you have provided the required permission.

More information is available in our Cookie Policy.

Information received from other sources

We may receive your business contact details from:

  • your employer or another organisation you represent;

  • a colleague who introduces you to us;

  • publicly available professional sources; or

  • another organisation involved in an enquiry or service.

How we use your information

We may use personal information to:

  • respond to enquiries and requests;

  • provide information about our services;

  • arrange discussions, demonstrations or meetings;

  • manage our relationships with c